Frequently Asked Question

Configure an e-mail address
Last Updated a year ago

Recommended method

Login to and select "[Show configuration guides for email clients and smartphones]". You'll be guided on how to configure your client.

Universal method

Regardless of your email program or smartphone, the settings for configuring an email address are always the same:

  • Ingoing server name IMAP =
  • Ingoing port: 993 with SSL
  • SMTP outgoing server name =
  • SMTP port: 587 with STARTTLS
  • user name = full email address
  • password = the one you have associated with the email address in question
  • authentication = mandatory for sending e-mails. It is activated in the SMTP settings of the mail client. You must select "use the same settings as the incoming server" or, depending on the software, provide a user name (= full e-mail address) and password

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